Open Futures


Registered Office
401, Chiranjeev Tower 43, Nehru Place, New Delhi – 110019
Tel.: 46662028-29


Branch Office
RIANA Tower, Plot No A-59, Floor no.-6,  Sector -136 Noida 201305 (UP) India
Tel.: 0120-6822029

                           Grievance Escalation

                                                Annexure A

Escalation Matrix:

Details of Contact Person Address Contact No. Email Id Working hours
Customer  care  Vinod Kumar RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India   0120-6822031  support@openfutures.in  Mon-Sat: 9.00 AM
to 6.00 PM
Head of Customer care  Sanad Mishra RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India   0120-6822039  sanad.mishra@openfutures.in  Mon-Sat: 9.00 AM
to 6.00 PM
Compliance Officer  Bhawna Joshi
Pandey
RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India   0120-6822029  bhawnajoshi@openfutures.in  Mon-Sat: 9.00 AM
to 6.00 PM
CEO  Mr. Sanjay Rawal RIANA Tower, Plot No A-59, Floor no.-6, Sector -136 Noida 201305 (UP) India   0120-6822028  sanjayrawal@openfutures.in  Mon-Sat: 9.00 AM
to 6.00 PM

Customer Service is available – Mon-Sat: 9.00 AM to 6.00 PM

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

• SEBI at https://scores.sebi.gov.in/

• NSE at https://investorhelpline.nseindia.com/NICEPLUS/

• MCX at https://www.mcxindia.com/Investor-Services

• BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

NCDEX at https://ncdex.com/grievances

Depositories

CDSL: https://www.cdslindia.com/Footer/grievances.aspx

NSDLhttps://www.epass.nsdl.com/complaints/websitecomplaints.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Open Futures & Commodities Pvt. Ltd.   

Registered Office      
Flat No. 407, 4th Floor, Palm Spring Plaza, Sector – 54 Golf Course Road, Gurgaon, Haryana – 122001
Tel. :0124-2386356

Corporate Office
403, Chiranjeev Tower 43, Nehru Place, New Delhi – 110019
Tel.: 011-46662028-29

Open Futures & Commodities IFCS Pvt. Ltd.     

Registered Office
Unit no. 652, Sixth Floor, Signature Building , Block No- 13B,
Zone-1, Road 1C, Gift Sez GIFT CITY Gandhinagar GJ 382355 IN

Career :  Join our team
Contact :  Talent Acquisition Department

 

aman.rai@openfutures.co.in
campus@openfutures.co.in